What can I do if my internet is slow?

Here are a few steps you can take prior to calling the helpdesk:

  • Unplug your modem, from the wall, for 15 seconds.  Then plug it back in.  NOTE: Please do not press the reset button.  It will delete necessary settings
  • Verify it is not just one website.  Try going to other sites to verify if it is an issue on your end or not.
  • Do a speed test at SpeedTest.Net
  • Turn off other devices that use the Internet to make sure one of them is not using all of your available bandwidth.

How to I configure Email in Thunderbird?

Server information is as follows:

  • POP3
    • Server:  mail.misn.com
    • Port:  110
  • SMTP
    • Server:  smtp-01.misn.com
    • Port:  25
  • Your username is the first half of your email address.  If your email was test@misn.com, test would be the username.
  • Connection Security: None
  • Authentication Method: Password, transmitted insecurely

Who do I call for internet and skitter support?

Internet and Skitter support can be obtained by calling 1-888-275-4245 Monday through Friday, 8am through 7pm.  Please leave a detailed message if there is no answer, or if it is after hours.

What is Skitter?

Skitter is a television product that we are now offering to a large portion of our service area.  To find out more, please visit http://www.steskitter.tv or call 573-775-2111.