Did you know that DSL modem sitting on your computer desk belongs to you? Should that modem be damaged by lightning or even just stop working from old age, you’ll need to replace that modem to continue accessing the Internet. DSL modems can be expensive to replace and after just replacing a couple, those costs can really add up. What if there was some type of coverage available to give you some peace of mind?

Check out our modem maintenance plan!

Our Modem Maintenance Plan (MMP) will provide you with coverage for modem failure. Should the modem not operate properly, just call one of our support technicians at the Helpdesk.

Why sign up?

  • A storm went through last night and now your modem will not turn on?
  • Got home from work and the modem won’t connect?
  • Pressed the reset button and now the modem doesn’t work?

How much does it cost?

The plan costs $5 a month, billed on your phone bill.

Is my DSL modem covered?

Only our most current modems are covered by the Modem Maintenance Plan. These modems are the VisionNet M404 or Higher DSL modems.

I have one of those modems, how do I sign up?

Sign up for the Modem Maintenance Plan by calling the Helpdesk between 8am and 7pm, Monday through Friday at 775-4638.